Hello!

I am writing to inform you about a delay in the shipment of your order due to adverse weather conditions. Unfortunately, Mother Nature has thrown us a curveball, and we are experiencing difficulties in delivering your package on time.

Severe weather events such as storms, hurricanes, blizzards, heavy rains, or extreme temperatures can have a significant impact on transportation and logistics operations. Safety is our utmost priority, and we prioritize the well-being of our employees and the integrity of your package during these challenging conditions.

The unpredictable nature of weather-related disruptions means that our shipping schedules may be affected, causing delays in the estimated delivery times. While we strive to provide accurate information regarding shipping dates, we must take into account the safety concerns and operational challenges posed by adverse weather.

Rest assured that our team is working diligently to minimize the impact of these weather delays. We are closely monitoring the situation and making every effort to get your package back on track as soon as possible. However, please understand that the exact duration of the delay may depend on the severity and duration of the weather event.

We sincerely apologize for any inconvenience this delay may cause you. We understand that you were eagerly anticipating the arrival of your order, and we share in your frustration. Please know that we are committed to keeping you updated on any changes or developments regarding your shipment.

I you have any further questions or concerns, please do not hesitate to reach out to our customer service team. We appreciate your patience and understanding during this challenging time.

Thank you for choosing our services, and we look forward to resolving this situation and delivering your package to you as soon as conditions permit.

Sincerely,

The UPS package guarantee does not apply when the transportation networks are disrupted. http://www.ups.com/content/us/en/about/news/service_updates/snow.html