Knowledge Base

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  1. Are chains sold as a pair?

  2. Are dual chains sold as a pair for the axle?

  3. Are the chains sold in a pair?

  4. Are your chains made in the USA?

  5. Are your transactions with credit cards secure?

  6. Can I exchange my chains?

  7. Can I order via the fax?

  8. Can I pay by check?

  9. Can I pick up my chains in Johnstown?

  10. Can I purchase replacement parts and cross chains from you?

  11. Can I return or exchange my chains outside the 15 day return period?

  12. Can skidder chains be ordered over the phone?

  13. Can you ship outside continental USA?

  14. Do diamond chains require or need an optional tensioner?

  15. Do I have enough clearance between the tire, struts, or control arms?

  16. Do I have pay sales tax?

  17. Do I need 2 chains or 4?

  18. Do super swamper mud tires use the normal sized chains?

  19. Do you accept PayPal?

  20. Do you accept Purchase Orders?

  21. Do you backorder out of stock items?

  22. Do you have a privacy statement?

  23. Do you offer a Military Discount?

  24. Do you offer cable or alternative chains for garden tractors?

  25. Do you offer gift certificates?

  26. Do you sell used chain?

  27. Do you ship to Canada?

  28. Do you ship to Europe?

  29. Do you ship to Europe?

  30. For Cars with Anti-Lock Brakes (ABS)

  31. Four-Wheel Drive Vehicles

  32. How are the chains shipped?

  33. How do I change or cancel my order after it is placed?

  34. How do I contact you?

  35. How do I find prices on your website?

  36. How do I get a shipping quote?

  37. How do I get a tax refund?

  38. How do I pay for chains?

  39. How do I track my order?

  40. How do you ship to Alaska?

  41. How fast can I drive with chains?

  42. How fast do you ship?

  43. How long does it take to receive the chains after they are shipped?

  44. How quick do I get credit for returned chains?

  45. I can't find my tire size on your website.

  46. Is there anything I need to know about using chains?

  47. Once the order is placed, how long does is take to receive the chains?

  48. UPS Next Day Air

  49. Weather delays

  50. What are cams?

  51. What are Emergency Strap on Chains good for?

  52. What are your hours?

  53. What brand are your chains?

  54. What do you recommend for towing or plowing?

  55. What does P or LT mean in the tire size?

  56. What does R mean in my tire size?

  57. What info do I need to purchase tire chains?

  58. What is a SAE Class U chain?

  59. What is a Type S chain?

  60. What is SAE Class "W"?

  61. What is the difference between 2 and 4 link spacing?

  62. What is the difference between a ZR tire size and an R tire size?

  63. What is the hardness of your chain?

  64. What is the warranty on Skidder Chain?

  65. What is your phone number?

  66. What is your return policy?

  67. What is your warranty?

  68. What other sizes do my chains fit?

  69. What shipping options do you offer?

  70. What type of chain do you recommend for me?

  71. When are V-Bar chains recommended?

  72. Where are the chains shipped from?

  73. Where can I find Tire Chains Installation Instructions?

  74. Where do I locate my tire size?

  75. Which is better 2 or 4 link spacing?

  76. Who pays to return the order?

  77. Why am I having difficulty completing my order?

  78. Why are my chains put together wrong?

  79. Why are my chains too long when I ordered the correct size?

  80. Why does my owner's manual say do not use chains?

  81. Why is my credit card being declined?

  82. Why is shipping so expensive for a few parts?

  83. Why is there a gap which appears to missing cross chain on my chains?

  84. Why purchase from TireChain.com?

  85. Will tire chains damage my alloy rims?

Knowledge Base and Helpdesk

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